Description I’ve been using snaps: https://docs.rocket.chat/installation/snaps to install rocket chat, so the official manual here doesn’t apply: https://docs.rocket.chat/installation/manual-installation/updating So how do I go about and update Rocket chat to the latest version? Thanks a lot in …

Hi Same problem here: i am stuck with 3.6.2 with the PDF bug. First time using snap and last time i think (i will do a manual install next time) Any way to update to 3.7.0 or at least 3.6.3 ? Thanks in advance Regards Guillaume

LDAP bug? Try to turn off avatar sync in LDAP settings.

because we don’t get any information about the updates, I’m thinking about moving from snap to manual installation. now my question: is it possible to switch from snap to manual installation just with backup data and restore? or does snap use a different db-structure so that I can’t restore?

Already try and no activ by default. This not work

In my case I’ve turned off avatar sync and pressed manual resync.

in fact, ldap sync works (with avatar sync off or on). But when users (new sync, but even old one) want to connect, their account isn’t find. I need to reset password, and they can connect. this appear since we download new desktop client … but even via the web broser (so new desktop client not in…

2 months since last snap update … 2 months and 2 major updates ! and no answer from the devs :wink:

Yeah, it would be nice if they could answer back us folks. I’d like to know too… I don’t understand the silence from the devs. :thinking: Kind regards DreamQuest

[image] 4 months later after I created this thread; still no update for snaps… Now it is the 6th of January 2021… What is going on here Rocket Chat developers? @aaron.ogle Please advise. Kind regards

@DreamQuest there for sure have been updates on the snap. If you aren’t getting updates you must be using raspberry pi / another arm device or have disabled updates. What OS and hardware? What version are you stuck on?

Update rocket chat when using snap?

Community Support

debdut.chakraborty December 13, 2021, 6:52pm 37

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Update rocket chat when using snap?

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