Workspace cannot sync with cloud


I was installed Rocket.Chat into macos and everything work fine. When i tried to install premium app from marketplace it required me register for free trial. Then I registered the free trial and in the cloud it show my workspace was registered and the status in cloud turn to “Active”. However, i keep sync the workspace and try install those premium app from the marketplace, it keep ask me register free trial. I tried restart whole service still facing same issue.

Server Setup Information

  • Version of Rocket.Chat Server: 6.6.0
  • Operating System: macos
  • Deployment Method: macos
  • Number of Running Instances: 1
  • NodeJS Version: v14.21.4
  • MongoDB Version: 6.0.3
  • Proxy: nginx
  • Firewalls involved: no

Any additional Information