Description
Hello! I have running a self-hosted dockerised Rocketchat for several issues without problems, but recently I started to have some small issues (Jitsi not working anymore, apps errors in the logs) and tried to de-register and re-register, and since then things have gotten worse…
- my workspace does not appear in rocket.chat.cloud (i am passing the reg_token as env variable)
- workspace registration sync returns a generic error (although the async call returns success=true)
- cannot install any app from the marketplace (I get an Unauthorized error)
I suspect they are all somehow related. Any help will be greatly appreciated, please let me know if you need further details, thank you!
Server Setup Information
- Version of Rocket.Chat Server: 6.4.4
- Operating System: Linux Ubuntu 22.04.3
- Deployment Method: docker
- Number of Running Instances: 1
- DB Replicaset Oplog: Enabled
- NodeJS Version: 14.21.3 - x64
- MongoDB Version: 5.0.22
- Proxy: nginx
- Firewalls involved: standard AWS EC2 security group
Any additional Information
the log only show some occasional Error getting the app requests stats from marketplace ‘failed to aggregate seen app requests due to a database error’