Various issues after re-registering


Hello! I have running a self-hosted dockerised Rocketchat for several issues without problems, but recently I started to have some small issues (Jitsi not working anymore, apps errors in the logs) and tried to de-register and re-register, and since then things have gotten worse…

  • my workspace does not appear in (i am passing the reg_token as env variable)
  • workspace registration sync returns a generic error (although the async call returns success=true)
  • cannot install any app from the marketplace (I get an Unauthorized error)

I suspect they are all somehow related. Any help will be greatly appreciated, please let me know if you need further details, thank you!

Server Setup Information

  • Version of Rocket.Chat Server: 6.4.4
  • Operating System: Linux Ubuntu 22.04.3
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: 14.21.3 - x64
  • MongoDB Version: 5.0.22
  • Proxy: nginx
  • Firewalls involved: standard AWS EC2 security group

Any additional Information

the log only show some occasional Error getting the app requests stats from marketplace ‘failed to aggregate seen app requests due to a database error’