Rocket chat iPhone Rocket wclientapplication

Community Support
1

Description rec

Server Setup Information

  • Version of Rocket.Chat Server: 3.16.4
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version: 4
  • Proxy: <!-/caddY
  • Firewalls involved: no firewall

Any additional Information

Setup was preformed using snap iPhone iOS-""”"12.5.4and android rocket chat client returns error
Oops an sSL error occurred and a secure connection could not be made no I think it’s an error with using a self signed ssl certificate anyone provide instructions on how I should resolve this issue error message?? Your assistance would be greatly appreciated

2

Hi,

first you need to update your information

We are on 3.16.3 so this is not correct.

Mongo is on 4.x so this is wrong too!

You need to get your self signed certs setup correctly with your proxy web server.

If they are not correct the phones will not connect. iOS is VERY fussy about this.

3

Use this as a guide for self signed certs