Can't connect to custom deployed Rocket.Chat using mobile apps (iOS or Android)

Community Support Mobile Apps
1

Hi Everyone,

I installed a server to test Rocket.Chat.
This server is located behind a Reverse-Proxy (HTTPS to HTTP).
On this Proxy I have a self signed certificate

Chat works on WEB and desktop application.

But on mobile applications I can not even connect

On Android I have this error message: failed to connect to server: abort.abort

Can any one help me on this issue

Thanks and best regards
Santhosh

2

This right here will be the issue.

Especially on iOS where such is not possible. You would have to make the phones trust the certificate.

That or get a valid cert via letsencrypt

1 Like
3

We’re working to support self-signed certificate in the future from our App Store / Google Play apps, but for now in order to use it, just follow @aaron.ogle advice and use LetsEncrypt if you can.

1 Like
4

Self-signed certificate still not working? Mobile app (Android) reports: “An error occurred while checking your server version”

5

@User_18 Not by default, but you can fork the apps and include your own certificate in the implementation if you want to for now.

1 Like
6

Thanks! How can I do this (where to read, links, etc.)

7

If you want to support self-signed certificates: https://rocket.chat/docs/developer-guides/mobile-apps/supporting-ssl/. Do you think that helps you?

8

I have the same problem anyone help me?
I want to connect android rocket chat app with rocket chat server in a local network with a self signed certificate but can’t login to app.