Push Notification error

Community Support
1

Bonjour, :waving_hand:

Description

Every messages sent that need push notification, I have this error:

{
  "level": 50,
  "time": "2026-07-08T09:12:01.904Z",
  "pid": 1,
  "hostname": "ab54b365aa4f",
  "name": "Push",
  "msg": "Error sending push to gateway",
  "tries": 5,
  "err": "{\"errorMsg\":\"unsupported version\"}"
}

Server Setup Information

  • Version of Rocket.Chat Server: 8.6.0
  • Operating System: Ubuntu 24.04
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: True
  • NodeJS Version: 22.22.3 - x64
  • MongoDB Version: 8.0.26
  • Proxy: Traefik
  • Firewalls involved: none

Any additional Information

  • Restart done
  • Upgrade done
  • Enable/Disable push settings and restart RocketChat done

What I can do?

Thanks