Not receiving push notifications


Push notifications aren’t being sent. Logs show that it was successfully sent on my end but the notification doesn’t arrive.

Server Setup Information

Version of Rocket.Chat Server: 6.6.6
Operating System: Debian
Deployment Method: Docker
Number of Running Instances: 1
DB Replicaset Oplog: 4.4.29 / wiredTiger (oplog Enabled)
NodeJS Version: v14.21.3
MongoDB Version: 4.4.29 / wiredTiger (oplog Enabled)

Any additional Information

Logs show:
rocketchat_1 | {"level":20,"time":"2024-04-12T18:04:02.643Z","pid":8,"hostname":"dce2d24b6fcd","name":"Push","msg":"Sent message \"@<REDACTED MY USER>\" to 0 ios apps 2 android apps"}

My server shows as registered and is connected to Rocket Chat’s cloud. The cloud dashboard shows no received messages.

You have already received a response here: