No bell when i receive a PM if i'am not on homepage

Community Support
1

Hi ! :slightly_smiling_face:

I’am having an issue with notifications bell while receiving PM.

If i’am on the homepage of rocketchat, i can see the bell with (1) but if i’am on a channel there is no bell. Is it a bug or a feature ?

image

Thx for your help. :wink:

2

It would help if we knew a bit more about your server and your client.

Notifications are complicated.

1 Like
3

Hi, somes infos bellow :slight_smile:

  • Version of Rocket.Chat Server: registry.rocket.chat/rocketchat/rocket.chat:3.18.1
  • Operating System: Debian
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version : 12.22.1
  • MongoDB Version: 4.0
  • Proxy: nginx

Thx for your help

4

What client are you using? Which OS?

5

Hi @reetp ,

OS : Debian 4.19
Client : JS + iframe (not electron)

6

So not the Electron client, and not a browser?

1 Like
7

I’am using it on Chrome Version 94.0.4606.71

8

Do you need more informations ?