No sound notice after user receives a livechat message

Community Support
1

Hello there,

I have noticed that user after receiving a message during a livechat session doesn’t get a sound notification (the bell icon is active). There is no such problem on the admin’s side…
I have tried many browsers but no results…
I am using Rocket Chat 0.59.3 installed on FreeBSD with SSL support.

Thank you in advance.

2

This will be fixed in the next release.

There has already been some fixes for LiveChat notifications in the latest releases but the next release should contain the last of the fixes.

3

Hello,
thank you for your answer.

When is the next release coming aprox? :slight_smile:

Goodluck!

4

Sorry for the delayed response. I’ve been travelling for work and only just got back.

Next release is on the 27th.

Thanks
John

1 Like
5

We release new releases on the 27th of the month.

https://github.com/RocketChat/Rocket.Chat/pull/10151

Is this the PR in question? If so looks like it actually coming in 0.66.0

6

The desktop DM sound notifications appear not to be fixed still…