iOS App hangs connecting to server

Steps to reproduce:

  1. Open iOS App version 4.28.0.33048
  2. Type https://open.rocket.chat/
  3. Click Connect
  4. Connect spiral spins indefinitely

I’m having the same problem connecting to my Rocket Chat instance, but given the public URL has the same issue i’m using that to illustrate the problem

Help!

Hi!

Have you tried to connect from a different network? We have literally thousands of users using http://open.rocket.chat with IOS App, so the first issue to look for should be at the user side.

Thanks!

Yes i have - WiFi and Cellular both the same. Everything else on my iPhone works and i can open both Rocket Chat endpoints with Safari and Chrome.

Update: I uninstalled and reinstalled the App and now it’s working! How strange … :thinking:

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