iOS app not working...Please help!


Rocket chat works on the web 100%
Rocket chat works on the desktop apps 100%
Rocket chat DOES NOT work on the iOS app. There are two issues: #1 it keeps forgetting the login details (server) after leaving the app. For example, If i enter all the username and password, server, etc. and login successfully, then if i quit the app, i have to start all over again as if I just downloaded the app. Tried it in many different iPhones, same exact issue. And issue #2, during log-in, the SSO screen pops up asking for my server details, and it logins successfully, but the SSO window never goes away, hence making the app work with the SSO window open.

Server Setup Information

  • Version of Rocket.Chat Server: Now v6, but had issues for months now in all versions
  • Operating System: Linux
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy: Nginx Proxy Manager (NPM)
  • Firewalls involved: No

Any additional Information

Tried everything for months. It works perfect on the web, on the desktop apps, but has so many issues on the iOS app. Please help! Don’t let me give up.