Can't install app form marketplace, stuck in an authentication loop

Community Support
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I solved with these steps:

  1. go to Connectivity Services, click in disconnect.

  2. Stop the rocket.chat server - in my case systemctl stop rocketchat

  3. connect in mongdb

3-1. db.rocketchat_settings.remove({"_id": “Cloud_Workspace_Id”})

3-2. db.rocketchat_settings.remove({"_id": “Cloud_Workspace_Client_Id”})

3-3. db.rocketchat_settings.remove({"_id": “uniqueID”})

  1. start the rocket.chat server - in my case systemctl start rocketchat

  2. go to Connectivity Services and make a new register to rocket.chat cloud

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