Unable to login Market Place in rocket chat stuck on authentication loop

Community Support
1

Description

Hello Guys,

I’m trying to login market place in rocket chat and it stuck on authentication loops. Any idea how to resolved this?

Server Setup Information

  • Version of Rocket.Chat Server: Version 3.6.1
  • Operating System: Ubuntu 18.04.3 LTS
  • Deployment Method: one click install in digital ocean
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: 4.0.3
  • MongoDB Version: v12.16.1
  • Proxy: n/a
  • Firewalls involved: n/a

Any additional Information