Description
I recently rented a managed RocketChat Server. So, some information I am missing.
Now, I would like to install apps from marketplace. System asked for siging up in cloud. That’s what I have done.
But still marketplace tells me to sign in. In connecting services it seems it be logged in, I can also see the registration in cloud.
Logging off and in, does not help. I also can’t delete the registration in the cloud.
It seem to stuck anywhere but I can’t reset it on any point.
Server Setup Information
- Version of Rocket.Chat Server: 5.2.0
- Operating System: unknown; managed server
- Deployment Method: unknown; managed server
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v14.19.3
- MongoDB Version: 4.4.15 / wiredTiger (oplog Aktiviert)
- Proxy: nginx
- Firewalls involved: ?
Any additional Information
I must confess that it is my first experience with this software. But it is currently a frustating. Connection services says that it is logged in, I can also sync. But the marketplace is still insisting on to log in.
That’s what I do not understand.
Cloud console says that the site is active, but it is stating http://localhost:3000. Is that correct? Shouldn’t is be my URL?
That is how connection services look like, seems that it’s logged in:
Marketplace shows that I still need to log in:
Asking for authorization:
Lost connection:
It is linking to localhost. If I change the primary part of the URL given to the site, it is showing the following error afterwards in marketplace:
That’s how rocket.cloud looks like:
I am not sure, if localhost Domain is correct. So, I tried to delete it, but get the following error:
Found out that this is the solution:
Error Code: 264 Error: workspace is missing (Solution) Self Managed 2022 (rocket.chat)
But actually I am not able to delete the registration in the cloud!?!
Hi all,
I could solve this issue. I contacted support to get the cloud registration deleted. After this I followed the instruction mentioned above.
