After backup, deleted discussions still exists and cannot delete them

Community Support
1

Description

Hello all,

after some problems I had to my installation, I forced to reverse it with a backup I had(3-4 days back). After the successful restore, I lost, some of my latest discussions. The issue is that the discussions exist in my left panel(with no messages inside), and from there I can’t delete them. When I search them from the Administration panel ⇾ rooms doesn’t exist there.

More specific :

When I try to delete it, the error message is :

The required “roomId” or “roomName” param provided does not match any group [error-room-not-found]

When I try to leave, the error message is :

[undefined]

So what I want is to just delete the discussions from the system and start a new one inside a new channel with the same name.

I want to also mention that the discussions I can’t delete, created after the backup i restored, not before.

Thank you all in advance for your time. :slight_smile:

Server Setup Information

  • Version of Rocket.Chat Server: 4.1.2
  • Operating System: Ubuntu 20.04
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: v12.22.1
  • MongoDB Version: 3.6.14 / wiredTiger (oplog Enabled)
  • Proxy:
  • Firewalls involved: