I tested out some livechat features and I think what led to the problem was, that I deleted the live chat without actually closing it.
Now there is a Livechat with the test name “Carlos” showing up in the incoming queue of every operator although when you click on it, it shows “Can’t find this room”.
The Livechat & it’s room is already deleted and I can’t hide that conversation, cause the button doesn’t work (probably because there is no room to hide)
Is there any way to fix it? It is very annoying for my agents
Server Setup Information
- Version of Rocket.Chat Server: 2.3.0
- Operating System: Linux
- Deployment Method: Docker
- Number of Running Instances: 1
- DB Replicaset Oplog: 1
- NodeJS Version: v8.15.1
- MongoDB Version: 4.0.10
- Proxy: Synology Reverse Proxy
- Firewalls involved: