You have been direct messages by (…) email when offline


I have a question about Rocket.Chat configuration.

If we’re offline and someone sends a direct message, an email will be sent to let you know. You have been direct messages from (…).

Where can I turn off this feature?

Many thanks for your help.


Hi @rastal!

Welcome to our community!

You can disable this setting per user, or setting it globally

You can go to your avatar (top left), and Preferences > Offline Email Notifications

Or Globally at Admin > Accounts > Default User Preferences > Offline Email Notifications

Also, consider participating in our Monthly Community Open Call

see you there :slight_smile:

Hi @dudanogueira,

thank you very much for your help! I will set the setting now.

Best regards