RocketChat does not load on Setup-Wizard


Hello, I have just installed RocketChat to our CentOS 7 test server a subdomain. When I load this: the setup wizard does not load. And the rocket chat service does not want to connect with the domain name either here:, as you can see SSL, is also installed to the subdomain. Here is what my config file looks like:

Description=Namhost Rocket Chat Server

ExecStart=/usr/local/bin/node /opt/Rocket.Chat/main.js
Environment=MONGO_URL=mongodb://localhost:27017/rocketchat?replicaSet=rs01 MONGO_OPLOG_URL=mongodb://localhost:27017/local?replicaSet=rs01 ROOT_URL= PORT=3000

I can also confirm that the rocket chat service is running:

MongoDB Version: 4.0.12
MongoDB Engine: mmapv1
Platform: linux
Process Port: 3000
ReplicaSet OpLog: Enabled
Commit Hash: 92c00dc3c2
Commit Branch: HEAD

I have no Apache errors, nor does rocket chat logs show any errors either for me to fall back on.

Server Setup Information

  • A version of Rocket.Chat Server: Latest
  • Operating System: CentOS 7 - InterWorx
  • Deployment Method: Manual Install
  • Number of Running Instances: N/A
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: v8.11.4
  • MongoDB Version: 4.0.12
  • Proxy: Apache
  • Firewalls involved: CSF

Any additional Information

When I telnet locally to port 3000, I do not get any response back to show that the connection is completing. Somewhere something is wrong with the configuration or so. See here:

[root@core ~]# telnet localhost 3000
Trying ::1…
telnet: connect to address ::1: Connection refused
Connected to localhost.

Any assistance will be highly appreciated, thank you.