Essentially since 6.5 you have to register your instance to their cloud.
Whether you agree or not is a different discussion. You can for the CE version and remove that code if you want… other wise you have to work with what they provide.
All instances now get put on the 30 day Pro Trial. After that if you have <=25 users you will downgrade to ‘Starter’ which is essentially like Pro.
You can voluntarily down grade to CE - you can run more users but with less services eg you lose read receipts, limited notifications etc etc
Without knowing more about your user numbers I can’'t say more on that.
Viz a viz your registration issue if you (incorrectly) login to the server from the same machine that it runs on and use localhost:3000 the server will try and switch to that URL. Which is not the same URL that you registered in cloud.rocket.chat
And at that point its head will explode
You need to set the right URL in Rocket, make sure it is the same as the one registered on cloud, and then sync the licence. Should be OK after that.
There were also some registration issues with cloud on the release of 6.12 (which was also released as a snap too soon - I think by mistake) and that didn’t help.
In any event now you have it working ALWAYS use the correct server URL and block ALL access via localhost:3000 bar except the reverse proxy itself.
Please ask if you have further issues - note also that if you downgrade to CE you cannot ‘upgrade’ to starter without the team doing it so be careful please!
The problem may have been that I was using the same browser to “verify” my registration and to register. Maybe some leftover cookies…
AFAIR, I had already registered “long time” ago, that’s why I’m surprised that, for some reasons unknown at this point, Rocket.Chat was asking me to register again. (Recall that clicking “Configuration Update” never led me back to a usable Web interface.)
Right now, I have 103 users, this number increases regularly, yearly. I can stay with the Pro and it will downgrade automatically after 30 days, won’t it?
I tend to keep a coy of say FF ESR aside for this sort of thing so I know it is completely clean. Modern browsers cache so much stuff and IMHO lie to you about it
Things changed quite a lot after 6.5.x
Yes I believe it will put you on CE though I have no experience of it.
Make sure you are aware of the features that you will lose with CE before you lose them.
Limited LDAP features, no read receipts, limited notifications, limited apps, etc.
Same here: I use FF, configured to not save anything and cleanup everything on closing… I should have use it earlier!
Thanks!
That’d not be a problem because I was using the CE before I was enrolled into the Pro yesterday… Didn’t something like that happen a few years back BTW? That Rocket.Chat enrolled “everyone” into the Pro version?
