cloud registration required


After upgrade my RocketChat to version 6.4.5, the log of my RC Server response message “Error sending push to gateway (not authorized)”. In my account in the RocketChat cloud, I can not to register my self-hosted, but in my RC Server the configuration Registration have a message “Workspace registered” and when I try sync show me message “An error occured syncing your workspace”.

This installation has been active for over 3 years, and is in docker. I have also added the REG_TOKEN environment variable.

Server Setup Information

  • Version of Rocket.Chat Server: 6.4.5
  • Operating System: Linux
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: 1
  • NodeJS Version: 14.21.3
  • MongoDB Version: 4.4.15
  • Proxy: traefik
  • Firewalls involved: No