is not showing the livechat messages. If I refresh the page, it shows correctly


When a new livechat message arrives, it’s not showing in the agent left panel. It’s necessary to refresh the page, with F5 to update the message queue.

Maybe it’s related with the error above, but when an agent get the livechat, a message is shown: “This room is read only”. In this case if I refresh the page it works correctly

Server Setup Information

  • Version of Rocket.Chat Server: 3.5.3
  • Operating System: Windows 10
  • Deployment Method: docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog: On
  • NodeJS Version: v12.16.1
  • MongoDB Version: 4.0.16
  • Proxy: nginx

I am also facing the same issue, let me know if you found the issue

Well, I found that they released the version 3.6.0-rc.0 and in this version this error was corrected.

I don’t know if this is a solution for you…

1 Like

Thanks for response, i will check