Description
Small RC instance with 4 users. 1 receives push notifications on his iOS phone almost all the time, one receives push notifications most of the time and 1 never receives push notification (and 1 is too new to be analysed here). This is about the 1 that never receices notifications on iOS:
Notification settings inside RC app are “Standard” or “All”, notifications inside iOS settings are enabled as well. But neither do any banners or other pop ups appear when a message is sent nor is a bubble shown on the app icon.
The message itself is, however, received and can be seen when the app is opened. In the browser on a Mac, the user also receives notifications. E-Mail notifications also work. It is just on the iPhone that no notifications whatsoever appear.
Server Setup Information
- Version of Rocket.Chat Server: 6.4.3
- Operating System: Debian
- Deployment Method: Docker
- Number of Running Instances: 1
- DB Replicaset Oplog: active
- NodeJS Version: 14.21.3
- MongoDB Version: 5.0.21
- Proxy: HAProxy
- Firewalls involved: pfSense
Any additional Information
Nothing apparently relating to this in the logs.