Push notifications not working

Hi all!
I installed Rocket.Chat server ver. 0.65.1 from snap on Debian 9 and use apache as a proxy.
After this i checked push notifications with native android app from play market (ver 2.3 i think) and they was worked. But then android app was upgaded to ver. 2.4, notifications stoped working.
I guess this happend because developers went from GCM to FCM model of push.
Has anybody this problem too?

I believe it did change from GCM to FCM. But from all of our testing it has continued to work.

In your push settings on the server are you using the push gateway still?

No, in start using rocket chat, i disable a gateway and push work fine.

If you use our apps from the play store. Push is not going to keep working with out the push gateway.

Basically if you want push… and you use our apps you’ll need to use the push gateway.

Yes, we are using yours app from play store. Ok, now i drop to default push settings (gateway https://gateway.rocket.chat is enabled) and tested push - system said push was successfully sent, but on smart i not received any notification.

You may need to restart your server after enabling. If that doesn’t work logging out on the mobile and back in should re-link it up.

Yes, after restarting push is worked.
Thank you!

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I reopen the topic about Push Notifications.

I’m using Community edition on my own server.

I was on 0.74.3 , and yesterday i upgraded to 1.1.1 .

Unfortunately , since this upgrade, i don’t receive any notifications on ours smartphones, except through the push menu , with the “Send Test Notification to my user” .

I can’t understand why .

On ours three channels , Mobile notifications are set to “ALL” .

I’m using “https://gateway.rocket.chat” Gateway .

Could you tell me how to fix , or what to check ?

Thanks !

I have the same problem, but a restart of the server and relogin didnt work. my mobile devices dont get push notifications, all other get this.

I think, my nginx config is failes. On Web and Desktop all is fine.

Its a subdirectory Proxy

may anyone send me the correct proxy conf? i already tried the documentation configs…


I am having the same issue. I have installed Rocket Chat Server 1.2.3 and I can Test Push to my Mobile no problems from the Administration Page. But under normal use with Chat on Mobile Phones (Apple) we do not get any notifications at all. All notifications are set to active and I have Tried Restarting Server. All Clients are Rocket.chat Application on Computers and iPhones.

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I needed to get through the notification workflow to see that i had to enable
Notification_Always_Notify_Mobile unter Admin/General/Notifications
Notification Workflow

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