I have a strange problem with my user receive push notification.
In past I successfully tested push notification on my single android smartphone in 2 different apps. My test user send me a message, and if my main user was offline or away I got push notification almost immediately. But starting from version 4.6 I think it stopped working.
Push notifications for my user work in general - I get push notification from other users or chats (but I think not every)
So I have a very strange problem with notifications. I hoped, that 4.7 will fix that, but no luck, still same behavior.
Is there some settings or MongoDB collection to check or clean to fix that?
When I press button Admin UI - Push - Send a test push to my user - I get push immediately. And i see Your push was sent to 1 devices
My mobile notification preferences is set to Mentions
I did change my mobile notification preference to All messages (Default) and all push notifications start come to me.
It’s a definitely a bug.
I need mobile notifications set to Mentions not to get a lot of messaged from all of chat where I participate.
I need push for:
- Threat I started or answered
- When someone mentions me with
And as I know, Mentions options in mobile notifications preferences is fit me perfectly.
Opened GitHub issue https://github.com/RocketChat/Rocket.Chat/issues/17689
Server Setup Information
- Version of Rocket.Chat Server: 3.1.1
- Operating System: CentOS7
- Deployment Method: docker
- Number of Running Instances: 25
- DB Replicaset Oplog: Enabled
- NodeJS Version: v12.16.1
- MongoDB Version: 4.0.17
- Proxy: nginx
- Firewalls involved: -
Any additional Information
Logs for push notifications are off on server, because in general that function works great (iOS a little bit stable and faster)