So my organization, Smart Recovery, is setting up two servers each with one instance of Rocket Chat for now, one which represents Production and one which represents Test.
I actually foolishly did the init setup on the production server first and then test, I used the same email which I now assume is bad news, I tried to reset all the setup information using the available UI option on the test server with a new email I created but it isnt triggering the emails I need to be sent to me to properly hook up my test email account and get on the marketplace and rocket chat cloud.
If someone could advise how I could fix it that would be very helpful. Note that I’ve attached screenshots of the two emails I have NOT received at the new email.
Server Setup Information
- Version of Rocket.Chat Server: 3.2.1
- Operating System: Ubuntu 20.04
- Deployment Method: tar
- Number of Running Instances: 1
- DB Replicaset Oplog: Unknown?
- NodeJS Version: 12.14.0
- MongoDB Version: 4.0.18
- Proxy: NGINX
- Firewalls involved: Restricted to all ports except 443, 22, 80, 3000