Omnichannel - Links without target=_blank attribut

Community Support
1

Hello,

since the new Version 3.13.2 all posted Links from Agents to the LiveChat Widget are not opening in a new tab, the target="_blank" attribut is missing. This is really impractical for customers using the widget.

Is there any setting in the server administration to fix this?

Server Setup Information

  • Version of Rocket.Chat Server:
  • Operating System: Ubuntu
  • Deployment Method: SNAP
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v12.21.0
  • MongoDB Version: 3.6.14 / wiredTiger
  • Proxy: nginx
  • Firewalls involved: -
2

Can you please check in github issues - this may already have been fixed in 3.14

3

Tested on 3.14.0 and it seems to be still present.
There is an issue freshly opened in Livechat’s GitHub. I will link it here in case it is useful for future reference.

4

Thanks - pretty sure that will be in the ‘fix quickly’ queue :slight_smile:

1 Like