Facing three issues with LiveChat

I’m trying to implement RocketChat with Omnichannel (Livechat), but the Livechat widget is giving me some troubles. I believe these are bugs, but I want to make sure that some of you are also facing these problems so that I can be sure it’s not just my implementation.

Two of these issues were actually reported by other uses in Rocket.Chat.Livechat’s GitHub and one of them by me. The issues are:

I can’t create a topic with three links, so the last one won’t be a link, sorry:
github [DOT] com/RocketChat/Rocket.Chat.Livechat/issues/498

Are these actually bugs? Can you think of any workarounds?

Thanks in advance.