On windows desktop app and browser access the livechat notification only sounds once very briefly.
admin > settings > Omnichannel > Continuous sound notifications for new omnichannel room is on.
Omnichannel Routing Method > Manual Select.
- Version of Rocket.Chat Server: 6.3.7
- Operating System: Debian 11
- Deployment Method: snap
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
- Proxy: apache2
- Firewalls involved:
This is so important for small teams - we really need a method of sounding a notification until the chat is accepted.
Any help or advice with this would be gratefully appreciated