Our marketplace just got a great new addition! You can now fully integrate WhatsApp, the app used daily by over 2 billion people, with Rocket.Chat.
Thanks to our partnership with 360Dialog - a WhatsApp official business solution provider - this new app allows subscribers to send and receive WhatsApp messages directly within their Rocket.Chat workspace.
With this new integration, Rocket.Chat goes even further in our promise to give you the control you need to “Talk to visitors and customers in one place, regardless of how they connect with you.” Now you can support customers on WhatsApp directly, in addition to the other 6 key integrations already available: Twitter, Facebook, SMS, E-mail, Website and Telegram - all while maintaining complete data privacy, security and ownership.
If you have Rocket.Chat version 3.14.0 or higher on both Community or Enterprise Edition, go to our marketplace, install the WhatsApp app and follow the instructions.
About pricing:
There are no set up fees, only one flat monthly app fee of $39USD and an additional $39USD for each business number used. The monthly cost for one number would total $78USD.
We also do not charge for user initiated messages or if you’d like to create template messages (you only pay for the standard fees charged by WhatsApp - no markups).
Related links:
- Official product page.
- Blog post about the launch.
- Frequently Asked Questions.
- And, of course, we do have full documentation around the new integration.
Let us know what you think of the new app!
Thanks!
Duda Nogueira
Rocket.Chat Community Manager