Network request failed on mobile app for both iOS and Android

[reetp]

A good read will likely pin down your issue.

As a quick guess you are not running a reverse proxy/https or if you are your websockets aren’t working correctly.

Community Edition IOS network request failed

Hi there. I have recently deployed a rocket chat community server in our server environment. Its all forwarded to the internet connectly, we can log in via out desktop apps, but cannit via the ios app. We log in with chat.domain.co.uk:3000 on desktop, i have tried this on the ios app with and without the port and it still does not work. The domain is correct and i responds to pings. i’m struggling to find any documentation to go through troubleshooting steps. Any help would be great. Many th…

https://gist.github.com/reetp/a66149d5f060f260643a353ca7067a98#slow-connections-ios-connection-error

If you aren’t running a reverse proxy fix that NOW. For your own security.