iOS app login refused

Community Support
,
1

Bonjour :waving_hand:

Description

After upgrade RocketChat server from 7.13 to 8.5.1 I can’t login with mobile app on iOS.

Oops, your credentials were rejected!

I can login with same credentials from macOS app, webui without problem.

Server Setup Information

  • Version of Rocket.Chat Server: 8.5.1
  • Operating System: Ubuntu 24.04
  • Deployment Method: Docker
  • Number of Running Instances: 2
  • DB Replicaset Oplog: True
  • NodeJS Version: ?
  • MongoDB Version: 8.0.26
  • Proxy: Traefik
  • Firewalls involved:
2

You are using https & certificates?