LDAP users not verified. No notifications



I set up a new instance of Rocket.Chat for my school. It works fine beside that I can’t get user notifications working. My users are synced from the school LDAP, including email. But when I look at the users profile it says E-Mail: “not verified”, and so users do not get (offline) notifications.

SMTP server is configured correcty and I can send a test email from Rocket.Chat.

Please help.



Server Setup Information

  • Version of Rocket.Chat Server: 3.8.1
  • Operating System: Debian 10
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: active
  • NodeJS Version: v12.18.4
  • MongoDB Version: 4.2.10
  • Proxy: nginx
  • Firewalls involved: Shorewall/ Iptables

Please. Can anyone help?