Description
I have run the containers :
- rocketchat-compose-rocketchat-1
- rocketchat-compose-nats-1
- rocketchat-compose-mongodb-1
- rocketchat-compose-mongodb-exporter-1
- rocketchat-compose-nats-exporter-1
So, containers are running, and my container error logs are below. I have configured the LDAP (on-prem active directory).
When I perform an LDAP search from the rocketchat-compose-rocketchat-1 container, it works, but from Rocket Chat, it does not. Even though the test connection is working fine, when I do a test search is not working, and also when I try to log in, it also gives the same error “User not found“
{“level”:50,“time”:“2025-08-27T11:40:48.182Z”,“pid”:1,“hostname”:“6a16f1cbcc0f”,“name”:“LDAP”,“err”:{“type”:“Error”,“message”:“User not found”,“stack”:“Error: User not found\n at Function.testSearch (server/lib/ldap/Manager.ts:127:11)\n at processTicksAndRejections (node:internal/process/task_queues:105:5)\n at Object.post (app/api/server/v1/ldap.ts:55:4)\n at Object._internalRouteActionHandler (app/api/server/ApiClass.ts:908:18)\n at /app/bundle/programs/server/npm/node_modules/@rocket.chatrocket.chat/http-router/src/Router.ts:229:21\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at app/api/server/middlewares/tracer.ts:20:4\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at app/api/server/middlewares/metrics.ts:22:3\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at app/api/server/middlewares/logger.ts:30:3\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at app/api/server/middlewares/cors.ts:18:4\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at dispatch (/app/bundle/programs/server/npm/node_modules/hono/dist/cjs/compose.js:52:17)\n at /app/bundle/programs/server/npm/node_modules/hono/dist/cjs/hono-base.js:217:25\n at /app/bundle/programs/server/npm/no@rocket.chate_modules/@rocket.chat/http-router/src/middlewares/honoAdapterForExpress.ts:15:18”},“msg”:“User not found”}
Server Setup Information
- Version of Rocket.Chat Server: 7.9.3
- Operating System: Ubuntu 20.04.6 LTS
- Deployment Method: Docker
- Number of Running Instances: 1
- DB Replicaset Oplog: Enabled
- NodeJS Version: 22.16.0 - x64
- MongoDB Version: 6.0.13
- Proxy: No
- Firewalls involved: No
Any additional Information
Compose file
services:
rocketchat:
image: ${IMAGE:-registry.rocket.chat/rocketchat/rocket.chat}:${RELEASE:-latest}
restart: always
labels:
prometheus. io/ scrape: “true”
prometheus. io/ port: ${METRICS_PORT:-9458}
environment:
#ROOT_URL: ${ROOT_URL:-http:// localhost}
PORT: ${PORT:-3000}
DEPLOY_METHOD: docker
DEPLOY_PLATFORM: compose
REG_TOKEN: ${REG_TOKEN:-}
LICENSE_DEBUG: true
OVERWRITE_SETTING_Prometheus_Enabled: true
OVERWRITE_SETTING_Prometheus_Port: “${METRICS_PORT:-9458}”
MONGO_URL: ${MONGO_URL:-mongodb://mongodb:27017/rocketchat?replicaSet=rs0}
TRANSPORTER: “${NATS_URL-monolith+nats://nats:4222}”
INSTANCE_IP: “${INSTANCE_IP:-}”
LDAP_DEBUG: true
DEBUG: ldap*
ROCKETCHAT_DEBUG: true
OVERWRITE_SETTING_Logs_Level: 2
ROOT_URL: ‘http:// 192.168.100.45:3000’
expose:
- ${PORT:-3000}
- ${METRICS_PORT:-9458}
ports: - “${BIND_IP:-0.0.0.0}:${HOST_PORT:-3000}:${PORT:-3000}”
- “${BIND_IP:-0.0.0.0}:${METRICS_PORT:-9458}:${METRICS_PORT:-9458}”
due to limitation I have added whitespaces at
- prometheus. io/ scrape
- prometheus. io/ port:
- http:// 192.168.100.45:3000
- http:// localhost
Thanks
Akshay