Ldap user found in search but not showing in Users list

Rocket version: [6.6.3]
Node: 14.21.3
Apps-Engine: 1.41.0

I have an issue with LDAP when I search user from LDAP it shows the user found in the user list user is not showing the same issue I had in the last verison6.5.3 so I updated to 6.6.3 but having the same issue.

also user unable to login who are in ldap

got below error

Application Error
The application GUI just crashed.

error in log:

Mar 12 15:43:26 chat rocketchat[1495]: {“level”:20,“time”:“2024-03-12T10:13:26.011Z”,“pid”:1495,“hostname”:“chat”,“name”:“LDAP”,“msg”:“Syncing user data”,“ldapUser”:{“dn”:“CN=elk,OU=Domain Users,OU=corp,DC=corp,DC=corpnet,DC=in”,“controls”:,“objectClass”:[“top”,“person”,“organizationalPerson”,“user”],“cn”:“elk”,“givenName”:“elk”,“distinguishedName”:“CN=elk,OU=Domain Users,OU=corp,DC=corp,DC=corpnet,DC=in”,“instanceType”:“4”,“whenCreated”:“20240310112041.0Z”,“whenChanged”:“20240310120320.0Z”,“displayName”:“elk”,“uSNCreated”:“18454225”,“memberOf”:“CN=ChatUsers,OU=Groups,DC=corp,DC=corpnet,DC=in”,“uSNChanged”:“18455151”,“name”:“elk”,“objectGUID”:“��a�V�C�-��V2�","userAccountControl":"66048","badPwdCount":"0","codePage":"0","countryCode":"0","badPasswordTime":"133547108562368432","lastLogoff":"0","lastLogon":"133547108612368695","pwdLastSet":"133545432411608847","primaryGroupID":"513","objectSid":"\u0001\u0005\u0000\u0000\u0000\u0000\u0000\u0005\u0015\u0000\u0000\u0000��\\{�\u001c�ժ>���\u0014\u0000\u0000","accountExpires":"9223372036854775807","logonCount":"0","sAMAccountName":"elk","sAMAccountType":"805306368","userPrincipalName":"elk@corp.corpnet.in","objectCategory":"CN=Person,CN=Schema,CN=Configuration,DC=corp,DC=corpnet,DC=in","dSCorePropagationData":"16010101000000.0Z","mS-DS-ConsistencyGuid":"��a�V�C�-��V2�”,“lastLogonTimestamp”:“133545432425202749”},“user”:{}}
Mar 12 15:43:26 chat rocketchat[1495]: {“level”:20,“time”:“2024-03-12T10:13:26.011Z”,“pid”:1495,“hostname”:“chat”,“name”:“LDAP”,“_raw”:{“dn”:“CN=elk,OU=Domain Users,OU=corp,DC=corp,DC=corpnet,DC=in”,“controls”:,“objectClass”:[{“type”:“Buffer”,“data”:[116,111,112]},{“type”:“Buffer”,“data”:[112,101,114,115,111,110]},{“type”:“Buffer”,“data”:[111,114,103,97,110,105,122,97,116,105,111,110,97,108,80,101,114,115,111,110]},{“type”:“Buffer”,“data”:[117,115,101,114]}],“cn”:{“type”:“Buffer”,“data”:[101,108,107]},“givenName”:{“type”:“Buffer”,“data”:[101,108,107]},“distinguishedName”:{“type”:“Buffer”,“data”:[67,78,61,101,108,107,44,79,85,61,68,111,109,97,105,110,32,85,115,101,114,115,44,79,85,61,80,114,111,109,112,116,44,68,67,61,99,111,114,112,44,68,67,61,112,114,111,109,112,116,110,101,116,44,68,67,61,105,110]},“instanceType”:{“type”:“Buffer”,“data”:[52]},“whenCreated”:{“type”:“Buffer”,“data”:[50,48,50,52,48,51,49,48,49,49,50,48,52,49,46,48,90]},“whenChanged”:{“type”:“Buffer”,“data”:[50,48,50,52,48,51,49,48,49,50,48,51,50,48,46,48,90]},“displayName”:{“type”:“Buffer”,“data”:[101,108,107]},“uSNCreated”:{“type”:“Buffer”,“data”:[49,56,52,53,52,50,50,53]},“memberOf”:{“type”:“Buffer”,“data”:[67,78,61,67,104,97,116,85,115,101,114,115,44,79,85,61,71,114,111,117,112,115,44,68,67,61,99,111,114,112,44,68,67,61,112,114,111,109,112,116,110,101,116,44,68,67,61,105,110]},“uSNChanged”:{“type”:“Buffer”,“data”:[49,56,52,53,53,49,53,49]},“name”:{“type”:“Buffer”,“data”:[101,108,107]},“objectGUID”:{“type”:“Buffer”,“data”:[163,141,97,244,86,243,146,67,177,45,96,184,227,86,50,175]},“userAccountControl”:{“type”:“Buffer”,“data”:[54,54,48,52,56]},“badPwdCount”:{“type”:“Buffer”,“data”:[48]},“codePage”:{“type”:“Buffer”,“data”:[48]},“countryCode”:{“type”:“Buffer”,“data”:[48]},“badPasswordTime”:{“type”:“Buffer”,“data”:[49,51,51,53,52,55,49,48,56,53,54,50,51,54,56,52,51,50]},“lastLogoff”:{“type”:“Buffer”,“data”:[48]},“lastLogon”:{“type”:“Buffer”,“data”:[49,51,51,53,52,55,49,48,56,54,49,50,51,54,56,54,57,53]},“pwdLastSet”:{“type”:“Buffer”,“data”:[49,51,51,53,52,53,52,51,50,52,49,49,54,48,56,56,52,55]},“primaryGroupID”:{“type”:“Buffer”,“data”:[53,49,51]},“objectSid”:{“type”:“Buffer”,“data”:[1,5,0,0,0,0,0,5,21,0,0,0,133,146,92,123,171,28,150,213,170,62,152,153,134,20,0,0]},“accountExpires”:{“type”:“Buffer”,“data”:[57,50,50,51,51,55,50,48,51,54,56,53,52,55,55,53,56,48,55]},“logonCount”:{“type”:“Buffer”,“data”:[48]},“sAMAccountName”:{“type”:“Buffer”,“data”:[101,108,107]},“sAMAccountType”:{“type”:“Buffer”,“data”:[56,48,53,51,48,54,51,54,56]},“userPrincipalName”:{“type”:“Buffer”,“data”:[101,108,107,64,99,111,114,112,46,112,114,111,109,112,116,110,101,116,46,105,110]},“objectCategory”:{“type”:“Buffer”,“data”:[67,78,61,80,101,114,115,111,110,44,67,78,61,83,99,104,101,109,97,44,67,78,61,67,111,110,102,105,103,117,114,97,116,105,111,110,44,68,67,61,99,111,114,112,44,68,67,61,112,114,111,109,112,116,110,101,116,44,68,67,61,105,110]},“dSCorePropagationData”:{“type”:“Buffer”,“data”:[49,54,48,49,48,49,48,49,48,48,48,48,48,48,46,48,90]},“mS-DS-ConsistencyGuid”:{“type”:“Buffer”,“data”:[163,141,97,244,86,243,146,67,177,45,96,184,227,86,50,175]},“lastLogonTimestamp”:{“type”:“Buffer”,“data”:[49,51,51,53,52,53,52,51,50,52,50,53,50,48,50,55,52,57]}},“dn”:“CN=elk,OU=Domain Users,OU=corp,DC=corp,DC=corpnet,DC=in”,“controls”:,“objectClass”:[“top”,“person”,“organizationalPerson”,“user”],“cn”:“elk”,“givenName”:“elk”,“distinguishedName”:“CN=elk,OU=Domain Users,OU=corp,DC=corp,DC=corpnet,DC=in”,“instanceType”:“4”,“whenCreated”:“20240310112041.0Z”,“whenChanged”:“20240310120320.0Z”,“displayName”:“elk”,“uSNCreated”:“18454225”,“memberOf”:“CN=ChatUsers,OU=Groups,DC=corp,DC=corpnet,DC=in”,“uSNChanged”:“18455151”,“name”:“elk”,“objectGUID”:“��a�V�C�-��V2�","userAccountControl":"66048","badPwdCount":"0","codePage":"0","countryCode":"0","badPasswordTime":"133547108562368432","lastLogoff":"0","lastLogon":"133547108612368695","pwdLastSet":"133545432411608847","primaryGroupID":"513","objectSid":"\u0001\u0005\u0000\u0000\u0000\u0000\u0000\u0005\u0015\u0000\u0000\u0000��\\{�\u001c�ժ>���\u0014\u0000\u0000","accountExpires":"9223372036854775807","logonCount":"0","sAMAccountName":"elk","sAMAccountType":"805306368","userPrincipalName":"elk@corp.corpnet.in","objectCategory":"CN=Person,CN=Schema,CN=Configuration,DC=corp,DC=corpnet,DC=in","dSCorePropagationData":"16010101000000.0Z","mS-DS-ConsistencyGuid":"��a�V�C�-��V2�”,“lastLogonTimestamp”:“133545432425202749”}