LDAP AUTH & LDAP import both fail


Attempting to do ldap auth and ldap import both fail with no sign in the LDAP server logs that rocketchat did anything more than connect to the ldap port.

Other ldap operations run by hand from outside rocket chat both produce expected results and profuse appropriate messages in the ldap server logs.

603c384a slap_listener_activate(7):
603c384a >>> slap_listener(ldap:///)

That is what I get out of slapd with -d 5 on either an auth attempt or an import attempt.

Server Setup Information

  • Version of Rocket.Chat Server: 3.10.5
  • Operating System: Ubuntu 20.04.1 LTS
  • Deployment Method: snap
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: whatever is in the snap
  • MongoDB Version: whatever is in the snap
  • Proxy: nginx
  • Firewalls involved: none

Any additional Information

LDAP server is running on the same box and is connected to at port 389