LDAP - Active Directory Fail to Sync

Hi RocketChat Experts !!!

Hi try to configure a LDAP Connection with Active Directrory Windows Server 2012 R2 and RocketChat Server newly installed

I have these log (I have remplace my private information by generic word)

I20201123-09:59:06.294(1) LDAP ➔ Connection.info Init setup
I20201123-09:59:06.296(1) LDAP ➔ Connection.info Connecting ldaps://server.domaine.domaine-extension:636
I20201123-09:59:06.311(1) LDAP ➔ Connection.info LDAP connected
I20201123-09:59:06.312(1) LDAP ➔ Bind.info Binding UserDN cn=Account,cn=Users,dc=domaine,dc=domaine-extension
I20201123-09:59:07.318(1) LDAP ➔ Search.info Idle
I20201123-09:59:07.320(1) LDAP ➔ Connection.info Disconecting
I20201123-09:59:07.328(1) server.js:204 LDAP ➔ Connection.error connection Error: read ECONNRESET at TLSWrap.onStreamRead (internal/stream_base_commons.js:205:27) at TLSWrap.callbackTrampoline (internal/async_hooks.js:120:14) { errno: ‘ECONNRESET’, code: ‘ECONNRESET’, syscall: ‘read’ }
I20201123-09:59:07.330(1) LDAP ➔ Search.info Closed

When I Configure en test my connection option I obain un Succesful result but when i try to sync my accout that fail…

Server Setup Information

  • Version of Rocket.Chat Server: 3.8.1
  • Operating System: Ubuntu Server 20.04.1 LTS
  • Deployment Method: snaps install
  • Number of Running Instances: 1
  • NodeJS Version: v12.18.4
  • MongoDB Version: 3.6.14
  • Proxy: No Proxy
  • Firewalls involved: No Firewall

Did you find a solution for this problem?

No solution for this pbm