Is the Email Inbox going anywhere? Any plans?

I’ve just started using Rocket Chat for internal communications. I thought we could use it to communicate with our customers too, but it seems that the Email Inbox channel is buggy and lacks basic functionality.

It’s clearly labelled as “Alpha”, so I know I shouldn’t have high expectations. It’s obvious that we’d be using it at our own risk.

However, this doesn’t seem to be a new feature at all, since there are posts in this forum from at least four years ago.

And there are some important areas that would need improving like:

Does anybody know if the team has any plans to take this channel out of “Alpha” status?