iOS app not login


Hello! I installed Rocket.Chat on my server and it seems to work perfectly except from iOS app.
I can login to it from web, Android app, and macOS app.
When I try to login from iOS app I got… nothing! I am asked to insert login and password, I click on the blue button, I see the three dots for a couple of seconds and then nothing happens. Note that if I use a wrong password I received the wrong password message.


I can register a small video, if needed.

Any help is appreciated!

Server Setup Information

  • Version of Rocket.Chat Server: 3.0.12
  • Operating System: Ubuntu 18.04

Apache log file:

SSLEngine on

ServerAdmin     alessio@localhost

RewriteEngine On
RewriteCond %{HTTP:Upgrade} =websocket [NC]
RewriteRule /(.*)           ws://localhost:3000/$1 [P,L]
RewriteCond %{HTTP:Upgrade} !=websocket [NC]
RewriteRule /(.*)           http://localhost:3000/$1 [P,L]

SSLProxyEngine on
ProxyPass / http://localhost:3000/
ProxyPassReverse / http://localhost:3000/

ErrorLog        /data/log/apache2/rocket.error_log
CustomLog       /data/log/apache2/rocket.access_log combined

SSLCertificateFile /usr/share/tomcat6/
SSLCertificateKeyFile /usr/share/tomcat6/

I’ve recorded a video:

Same problem with the updated app (just today).


Same issue after RC IOS App has been upgraded to 4.6.3, I got blank screen after login/password enter.

I got the same issue, hopes they can fix it ASAP fixed for me - version 4.6.4 - [FIX] Cas auth