Integration telegram and LiveChat (Omnichannel RocketChat)

Hi guys,

I´m trying to integrate telegram messenger to rocket chat livechat.
I´ve searched the documentation and the forum and other resources, but was unable to find any information for integration telegram and livechat RocketChat.

What was done:

  • registration in cloud rocket chat
  • installing the telegram application from the rocket chat store
  • registering a bot in a telegram, receiving a token and writing this token to the application’s telegram settings in rocket chat
  • check. Adding a telegram bot to a telegram account, and trying to write a message.

Rocket chat omnichannel has no messages from telegram

Can someone please point me in the right direction or any documentation or information with it?

Thank you very much for the rocket chat and for making and improving this important product.

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