Are the Push Notifications SSL/TLS encrypted from the RocketChat server until they reach the mobile clients?
Hi @SomeGuy
Push notifications are only sent if the push notification gateway is activated in the workspace settings, a message qualifies for being a push notification AND if users use mobile clients to receive that push notification. Claiming that all private messages have been leaked is not true. A push notification has to go via some third party gateway to reach the mobile clients. Both allowing users to use mobile clients and utilizing push notifications are settings that the workspace admin has to decide upon before opening up his server to his users, no one is forced to. And every admin wanting to use push notifications without his own gateway has to employ a third party. That is how the technology works. It is no secret and therefore no leakage. We provide such a gateway as a service for the benefit of RC users and admins that want to use it. Our privacy policy is transparent that we further use Apple and Google PN gateways. As stated above, PN content is also not analyzed or saved, but merely passed through the gateway and deleted once delivered.
To make this even clearer for new workspaces, the referenced PR disables the push notification for nonregistered workspaces and adds a helping banner. To continue using push notifications via our gateway, workspaces have to register and accept the privacy policy. We value both your and the other feedback in this thread which is why we made the PR to aid admins in understanding better the conditions of using our gateways. We hope you can understand our position here.
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Is the Push Gateway Hipaa compliant?
Thanks, Peter
Registration is not working - Error:An error occured! Request ID: 6996c2bd-21ef-4af0-b85d-a5e7065f5bf8
Looks like its saying invalid email. Could you DM me the email trying to use so I can see why its not passing the email validator?
We provide the controls in your own Rocket.Chat installation to aid you in being hipaa compliant and I believe the newest enterprise version actually contains a feature that makes it even easier for you to get HIPAA compliant.
HIPAA compliance is an odd thing. Anyone can claim compliance of a tool they provide you. But really until you configure it and run your own HIPAA compliance checksā¦ Iāve seen people use āHIPAA compliantā tools in none HIPAA compliant ways.
If interested in HIPAA compliance with Rocket.Chat iād recommend you get in contact with the sales team to have a discussion about this.
Hi Aaron,
thanks a lot for your reply - but thereās one issue - where is the button to DM you? 
i donāt find it
my emailaddress is also listed in the profile, which iām trying to use for the registration.
BR
Sent DM 
Iām certain that I did initially opt to register, but I donāt see any of the screens shown.
I see this:
However, if I login to https://cloud.rocket.chat I see that my self-hosted Rocket.Chat is indeed registered:
But I donāt see where I can get my Token?!?
Help!
Thanks.
If you follow this guide, does it help? https://docs.rocket.chat/guides/administrator-guides/connectivity-services
And if not, let me know and we can follow up about it.
And thatās maybe dumb, but you have no way to allow users to use a dual-push system ?
Like when you use the official play store version of the app, the server know it and use your public gateway.
But if you use a custom made app by the server owner, it use your own certificate/key/whatever ?
We arenāt finished yet but in the name of communicating much more verbosely. The initial implementation to view push notification usage per month is live.
Right now it will show the current months push notifications. In the coming week this will be iterated on and will have better visualization to share.
We will share that news as soon as its ready. To view this current implementation log into https://cloud.rocket.chat and click on your workspace.
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Am I the only one the canāt seem to register for an account on cloud.rocket.chat to setup connectivity services?
The login button just spins when I try to login, if I go to Register Now and follow that I get
An error occured! Request ID: ec0703cd-cc7d-486c-8d41-7d607bb02ab6 and An unknown error occured.
Any ideas?
This one specifically is email already in use. We found a bug in the error logic on that form. It should now pop a more helpful message up there in that case. 
Hi, there is any possibility to divide this statistics between Android and iOS notifications?
This should be something that will be possible in the future with the upcoming improvements to how we display that info
Hi, how can i enable this setting? ānotifications should only be sent when a user gets mentionedā
Not, that doesnāt help, because as already mentioned above my workspace is already registered (and previously I had push notification working fine):
Perhaps I should try removing it and re-registering? Would that help?
Thanks.
Yes, that helped. I just deleted it. Then registered again, got the code, pasted it in and hey presto Iām registered again and I think itās all working now.
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Hi, Iāve successfully registered my first self-hosted RC server and connected it to RC cloud. The domain has publicly hosted. Currently, Iām using the community version. However, from the workspace cloud, the domain name appeared as below. Iāve tried a few times to remove and re-reconnect to the cloud but seems like no changes in the domain name and other details. Please advise, Tqvm.
