Facing same issue, did you fix it and manage to re-register?
I am back at the system in 2 days, then I can try, but I think we have a solution.
I will get back at you when I tried.
Hi, firstly I am sorry but I didn’t understand anything. If I did not register my rocket chat server on the cloud, my push notifications will be stopped. If I register the cloud with community edition, push notifications will be 5k, and I am not paying for 5k push notifications. And lastly, if I use 5001+ push notifications, I will be paid for this.
So if I understand this truth, I have a lot of questions. What should I pay extra push notifications? Push notifications settings is will be limited? I just want to limit my push notifications. If I use 5k push notifications, by notifications will be stopped for another month. I don’t want to pay extra push notifications. So I don’t want to pay extra costs.
I am still waiting for a clarification regarding the leakage of all our private messages to your Gateway and Google/Apple.
I think the community deserves to know if our trust in your service has been misplaced and if our privacy has been violated.
Are the Push Notifications SSL/TLS encrypted from the RocketChat server until they reach the mobile clients?
Hello and thank you for your reply.
I understand the way push notifications work.
My concern is that, as far as I can tell, the push notification gateway is enabled by default (at least via the snap package).
Consider the following scenario :
- I set up a new private instance on a physical private server at home
- Not knowing that Push Notifications are enabled, I do not explicitly disable them
- One of my contacts decides to download the Rocket Chat App on the Play Store
- All the messages this user has access to are now sent to your Gateway and Google/Apple.
The real problem is that unless one is familiar with Rocket Chat, it may not be obvious that this is what’s going on (until August 14 that is), with the default settings. One would assume that the whole point of hosting a private chat server is to keep the messages private. Therefore Push Notifications should have been disabled by default.
I wonder how many users who host a modest private server like me are aware that their messages have been sent to third parties. Perhaps I am too naive but I usually associate open source projects with respect for privacy so I did not bother looking through all the options, assuming that the default configuration was safe. If I need to read privacy policies and dig through many pages of settings to make sure my privacy is respected, I might as well use a proprietary solution.
Is the Push Gateway Hipaa compliant?
Registration is not working - Error:An error occured! Request ID: 6996c2bd-21ef-4af0-b85d-a5e7065f5bf8
Looks like its saying invalid email. Could you DM me the email trying to use so I can see why its not passing the email validator?
We provide the controls in your own Rocket.Chat installation to aid you in being hipaa compliant and I believe the newest enterprise version actually contains a feature that makes it even easier for you to get HIPAA compliant.
HIPAA compliance is an odd thing. Anyone can claim compliance of a tool they provide you. But really until you configure it and run your own HIPAA compliance checks… I’ve seen people use “HIPAA compliant” tools in none HIPAA compliant ways.
If interested in HIPAA compliance with Rocket.Chat i’d recommend you get in contact with the sales team to have a discussion about this.
thanks a lot for your reply - but there’s one issue - where is the button to DM you? i don’t find it
my emailaddress is also listed in the profile, which i’m trying to use for the registration.
I’m certain that I did initially opt to register, but I don’t see any of the screens shown.
I see this:
(continued below as Discourse wont let me add two images to this post)
(having to do this as two posts as Discourse wouldn’t let me add two images to the previous post…)
However, if I login to https://cloud.rocket.chat I see that my self-hosted Rocket.Chat is indeed registered:
But I don’t see where I can get my Token?!?
If you follow this guide, does it help? https://docs.rocket.chat/guides/administrator-guides/connectivity-services
And if not, let me know and we can follow up about it.
And that’s maybe dumb, but you have no way to allow users to use a dual-push system ?
Like when you use the official play store version of the app, the server know it and use your public gateway.
But if you use a custom made app by the server owner, it use your own certificate/key/whatever ?