Details of push notifications

Community Support
1

Is there a way to find details of what push notifications are being sent to which users/devices? We are regularly running out of push notifications and finding it hard to nail down where they are coming from/going to. We can obviously get the daily/monthly totals from our cloud account.

Server Setup Information

  • Version of Rocket.Chat Server: 4.3.1
  • Operating System: Centos 7
  • Deployment Method: Docker (in kubernetes)
  • Number of Running Instances: 2
  • NodeJS Version: v12.22.8
  • MongoDB Version: 4.2.18
2

Hi!

Sorry for the late response. Indeed, as far as I know, whenever a user logs in on a new device, it will generate a new token and always receive a push for this device, unless it explicitly logs out, before removing the app.

We have on our road map a better device manager that will ease this multi device management issue.