Connection Lost

Community Support
1

With the latest rocket updates it happens that my self-hosted instance loses connection frequently. The “I try to connect” sign comes out. At the time of the error, the connection by ssh is not lost and when I review the process it is executed normally. What could it be, some help. Thanks in advance

2

Any info about how you deployed? What version etc. If you would have opened in community support it would have asked you all of these questions.

I’ve transfered it to the community support category.

Here is the template for convenience:

Topic Template 
### Description
<!-- Please include as many details as possible about your issue -->


### Server Setup Information

- Version of Rocket.Chat Server: 
- Operating System: 
- Deployment Method: <!-- snap/docker/tar/etc -->
- Number of Running Instances: 
- DB Replicaset Oplog: 
- NodeJS Version: 
- MongoDB Version: 
- Proxy: <!-- nginx/apache/caddy/traefik/etc -->
- Firewalls involved:

### Any additional Information
<!-- logs, additional setup information, anything extra you did in the setup or variables not included in any guide you followed -->
3

Description

Server Setup Information

  • Version of Rocket.Chat Server: 3.0.2
  • Operating System: Ubuntu Server 16.04
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Yes
  • NodeJS Version: v12.14.0
  • MongoDB Version: 4.0.16
  • Proxy: nginx