Can’t open Rocketchat on my browser. Even though MongoDB and RocketChat are running, I still get connection refused on my browser. Can someone help me to figure out what might be wrong?

Server Setup Information

  • Version of Rocket.Chat Server: 6.5.0
  • Operating System: Ubuntu 22.04.3 LTS
  • Deployment Method: Manual installation
  • Number of Running Instances: 1
  • DB Replicaset Oplog: rs01
  • NodeJS Version: 14.18.3
  • MongoDB Version: 7.0.4
  • Proxy: none
  • Firewalls involved:none

Any additional Information

● rocketchat.service - The Rocket.Chat server
Loaded: loaded (/lib/systemd/system/rocketchat.service; enabled; vendor pre
Drop-In: /etc/systemd/system/rocketchat.service.d
Active: active (running) since Mon 2023-12-18 18:43:41 UTC; 18s ago
Main PID: 1429 (node)
Tasks: 7 (limit: 4557)
Memory: 127.9M
CPU: 1.947s
CGroup: /system.slice/rocketchat.service
└─1429 /usr/local/bin/node /opt/Rocket.Chat/main.js

mongod.service - MongoDB Database Server
Loaded: loaded (/lib/systemd/system/mongod.service; enabled; vendor preset>
Active: active (running) since Mon 2023-12-18 18:36:56 UTC; 32min ago
Main PID: 771 (mongod)
Memory: 266.3M
CPU: 10.600s
CGroup: /system.slice/mongod.service
└─771 /usr/bin/mongod --config /etc/mongod.conf

This site can’t be reached refused to connect.



my rc server has not been working on the PC for weeks… no idea what they are doing… nothing works anymore

The only solution I found was to downgrade it to version 5.0. Everything is working again after that…