CloudWorkspaceConnectionError

Community Support
1

Description

Server Setup Information

  • Version of Rocket.Chat Server:
  • Operating System: Undraid Pro
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
  • Proxy: nginx
  • Firewalls involved: Unifi

Any additional Information

{“level”:50,“time”:“2025-02-10T23:39:20.439Z”,“pid”:1,“hostname”:“692aa692869c”,“name”:“System”,“msg”:“Failed to Connect with Rocket.Chat Cloud”,“url”:“/api/oauth/clients”,“err”:{“type”:“CloudWorkspaceConnectionError”,“message”:“Failed to connect to Rocket.Chat Cloud: Bad Request”,“stack”:“CloudWorkspaceConnectionError: Failed to connect to Rocket.Chat Cloud: Bad Request\n at fetchRegistrationDataPayload (app/cloud/server/functions/connectWorkspace.ts:34:10)\n at processTicksAndRejections (node:internal/process/task_queues:105:5)\n at connectWorkspace (app/cloud/server/functions/connectWorkspace.ts:61:19)\n at app/lib/server/lib/debug.js:85:20”,“name”:“CloudWorkspaceConnectionError”}}

Trying to register my self hosted instance. and I can’t get it to work.

2

Stop posting the same question in multiple places in the hope you will get answer faster. You won’t

You just create more work for us.

Follow up on your thread here:

https://open.rocket.chat/channel/support?msg=yzjEFH4YrqevXBBk8