I’m only familiar with the client-side of the application.
Yesterday I upgraded my client on PC (Win 10) to Version 3.70
Since the upgrade, the chat-window becomes blurry on loosing focus and sometimes at random. the blurryness doesn’t always go away when focus comes back and sometimes only some parts of the chat-window stay blurry. This is very uncomfortable. I’m seriously considering to downgrade.
Is this a known bug? Could this be related to anything else (like graphics driver, though not likely, since I experience the behaviour on different platforms)?
Any help appreciated. Thanks in advance.
Regards,
Pelle (Carsten)
Hello again,
there’s been a bunch of things getting in my way to getting back to your answer. First of all: Thanks for caring. I’m not in an administrators position, so I can’t tell if others have the same or similar issues. For all I know, people have been lazy upgrading - so I might as well be the first person to have installed the latest release.
Next I’ve already taken screenshots, but there’s personal data involved and company data as well. I’m struggling hard to find a way to get a neutral screenshot, but I’ll try more. Blurring it out wouldn’t help in this case, since that’s precisely the problem we’re looking at.
Normally I do have GPU support enabled wherever I can. I’ll check the current settings, but it might as well take some more days.
Sorry for being so vague this time - I’ll try to come up with more information.
Regards,
Pelle.
Hello again and a belated happy new year.
I’ve created a Screenshot with all private information removed (hopefully). I hope that helps
Oh… and YES, GPU support is enabled.
I do have the feeling that this is somehow related to my graphics card / driver, since it does not occur on my “other” PC. Oddly though, I haven’t been able to disable GPU-support (doing so results in the chat-window becoming invisible and me having a really hard time getting it back).
