Channels.csv doesn't add members

Whenever I am uploading channels.csv to rocketchat it is creating the channels, making me the owner, but yet I cannot add the members. It shows 0 members. (check the photo) This issue happened after I updated my rocketchat.

Do you know how I can fix it?

Server Setup Information

  • Version of Rocket.Chat Server: 3.14.4
  • MongoDB Version: 3.6.14 / wiredTiger (oplog Enabled)

Rocket.Chat is VERY fussy with CSV.

It must be exactly right or you will get strange effects.

Also it may be easier to start on 3.15.x which is latest.

this is the csv i am doing : an example of our current csv format:
do you think im doing something bad?

it was working until we updated the rocketchat

First you should follow this:

Can you explain what you were doing before you updated?

What version were you using? Is this a snap, docker, manual install?