Import CSV no work


I’m trying to import users and channels, the file uploads but rocketchat can’t find the information, what can I do?

I think the application was updated automatically and since then I have had problems.

  • Version of Rocket.Chat Server: 4.8.1
  • Operating System: Ubuntu 18.04
  • Deployment Method: snap
  • Number of Running Instances: 1
  • NodeJS Version: v14.18.3
  • MongoDB Version: 4.2.17