Channel creator/owner unable to add users to channel

Community Support
1

Description

When I am trying to customize permissions and allow a group to add users to channels they own, they only get an empty list.

empty

The user has permissions to add users to any channel and they are even the channel owner.

image

EDIT
The user with these permissions cannot add people to direct messages.
image

What am I missing?

Server Setup Information

  • Version of Rocket.Chat Server: 4.3.2
  • Operating System: Ubuntu 20.04
  • Deployment Method: Manual
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: 12.22.1
  • MongoDB Version: 4.4.11
  • Proxy: nginx
  • Firewalls involved: none

Any additional Information

RocketChat Logs 
{"level":35,"time":"2022-01-20T17:15:16.975Z","pid":384080,"hostname":"rocketchat","name":"API","method":"POST","url":"/api/v1/method.call/license%3AgetModules","userId":"LHtgHWbLqEx3pcYmM","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Rocket.Chat/3.7.6 Chrome/96.0.4664.110 Electron/16.0.7 Safari/537.36","length":"96","host":"rocketchat.wallawallaclinic.com","referer":"https://rocketchat.wallawallaclinic.com/channel/Example-Channel","remoteIP":"192.168.52.68","status":200,"responseTime":1} 
{"level":35,"time":"2022-01-20T17:15:21.043Z","pid":384080,"hostname":"rocketchat","name":"API","method":"GET","url":"/api/v1/channels.members?roomId=jXckYTC75JJvHYqRo&offset=0&count=25&status[]=online","userId":"LHtgHWbLqEx3pcYmM","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Rocket.Chat/3.7.6 Chrome/96.0.4664.110 Electron/16.0.7 Safari/537.36","host":"rocketchat.wallawallaclinic.com","referer":"https://rocketchat.wallawallaclinic.com/channel/Example-Channel/members-list","remoteIP":"192.168.52.68","status":200,"responseTime":10} 
{"level":35,"time":"2022-01-20T17:15:23.502Z","pid":384080,"hostname":"rocketchat","name":"API","method":"GET","url":"/api/v1/users.autocomplete?selector=%7B%22term%22%3A%22%22%7D","userId":"LHtgHWbLqEx3pcYmM","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Rocket.Chat/3.7.6 Chrome/96.0.4664.110 Electron/16.0.7 Safari/537.36","host":"rocketchat.wallawallaclinic.com","referer":"https://rocketchat.wallawallaclinic.com/channel/Example-Channel/members-list","remoteIP":"192.168.52.68","status":200,"responseTime":3}
2

Same here, and even I as an admin can’t add any users to any channel. The “choose users” list will always stay empty.

RC 4.5.0, Node 14.19.0, MongoDB 4.4.11

3

Hi!

We released 4.5.1 that should fix this issue.

Can you please check if it can be fixed by upgrading to this version? Thanks!