Description When i try to install an app from the marketplace the system ask me to login, but i try to login from the specified menu it tells me i already am: [image] when i click on connect to rocketchat cloud i’m stuck in an authentication loop that always gets me back to the login screen. whi…

the devtools are showing me an error 400: [image]

Same problem here (rocket.chat-3.0.x). And when I log in to cloud.rocket.chat I see only one of my 4 rocket.chat installations, which all 4 tell me they are connected to the cloud…

I can’t log in to Cloud with the account I created on my docker instance. I am getting a 401 error in devtools for a GET for a user profile on cloud.rocket.chat and this passes me to the cloud login screen. Manually adding my instance login returns ‘Incorrect email address or password’ Trying to c…

Same issue. My server instance in not public facing. Hoping for a resolution since I am unable to update or install apps from the market place.

I’m experiencing this same issue as well. I can see the same 400 error url that @woulf is getting when I try. My server instance is public facing so I don’t understand why it’s having issues and I just manually updated to the latest (3.2.2) version. I’d like to install a few things from the marketpl…

Hi, I just created an account and server instance today and am having the same exact problem. 400 error on the API call, and an infinite login loop. Using version 3.2.2. Public facing server on Ubuntu 18.04, followed setup instructions for manual install (not snap), set up nginx for reverse proxy …

I solved with these steps: go to Connectivity Services, click in disconnect. Stop the rocket.chat server - in my case systemctl stop rocketchat connect in mongdb 3-1. db.rocketchat_settings.remove({"_id": “Cloud_Workspace_Id”}) 3-2. db.rocketchat_settings.remove({"_id": “Cloud_Workspace…

Can't install app form marketplace, stuck in an authentication loop

Community Support

brianhill May 8, 2020, 8:30pm 5

I’m having this same issue. Anyone had any luck?

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Can't install app form marketplace, stuck in an authentication loop

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