Our Rocket chat sidebar show almost every user as offline, even though their status is different (e.g. online or away). In the admin panel under “Users”, their correct status is displayed, but still the sidebar shows them as offine.
Thanks you very much in advance for you help!
Server Setup Information
- Version of Rocket.Chat Server: 3.6.2
- Operating System: Ubuntu 18.04
- Deployment Method: snaps (followed: https://docs.rocket.chat/installation/manual-installation/ubuntu)
- Number of Running Instances: 1
- DB Replicaset Oplog:
- NodeJS Version: v12.18.3
- MongoDB Version: v4.0.19
- Proxy: nginx
- Firewalls involved: no
Any additional Information
Repeatedly found this error in the logs:
I20200921-15:14:32.677(0) Exception in defer callback: TypeError: Cannot read property ‘filter’ of undefined at RocketChatIntegrationHandler.getTriggersToExecute (app/integrations/server/lib/triggerHandler.js:505:16) at RocketChatIntegrationHandler.executeTriggers (app/integrations/server/lib/triggerHandler.js:576:34) at _wrapperFunction (app/integrations/server/triggers.js:6:38) at app/callbacks/lib/callbacks.js:147:65 at Meteor.EnvironmentVariable.EVp.withValue (packages/meteor.js:1234:12) at packages/meteor.js:550:25 at runWithEnvironment (packages/meteor.js:1286:24)